ChescoPros Effective Date: April 27, 2026 Last Updated: April 27, 2026

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1. Introduction

ChescoPros ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our platforms, purchase our products, or engage with our training and development programs. ChescoPros operates in Pennsylvania, New Jersey, and Delaware.

Please read this policy carefully. By using our services, you agree to the practices described here. If you do not agree, please discontinue use of our services.

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2. Information We Collect

We may collect the following categories of personal information:

a. Contact Information

• Full name

• Email address

• Phone number

• Mailing or billing address

• Job title and organization

b. Account and Login Data

• Username and password (stored in encrypted form)

• Account preferences and settings

• Course enrollment and completion records

• Certification and credentialing data

c. Payment Information

• Credit or debit card details (processed through PCI-DSS compliant third-party payment processors)

• Billing address

• Transaction history

 

 

Note: ChescoPros does not store full payment card numbers on our servers.

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d. Behavioral and Usage Data

• Pages visited and content accessed

• Time spent on pages and within courses

• Clickstream and navigation data

• Search queries within our platform

• Device type, browser, and operating system

• IP address and approximate geographic location

• Referring URLs and exit pages

• Learning progress, quiz responses, and assessment results

 

3. How We Collect Information

 

We collect information in the following ways:

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• Directly from you — when you register, purchase, enroll in programs, complete assessments, or contact us.

• Automatically — through cookies, web beacons, pixels, and similar tracking technologies as you interact with our website and platform.

• From third parties — including payment processors, analytics providers, learning management system (LMS) integrations, and business partners, where permitted by law.

 

4. How We Use Your Information

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We use the information we collect to:

• Provide, operate, and improve our training programs and products

• Process transactions and send related communications (receipts, confirmations)

• Create and manage your account

• Track learning progress and issue certificates or credentials

• Personalize your experience and recommend relevant content

• Send administrative emails, program updates, and support communications

• Send marketing communications (where you have opted in or where permitted)

• Analyze usage trends to improve platform performance and content

• Comply with legal obligations and enforce our terms

• Detect, investigate, and prevent fraud or security incidents

• Respond to inquiries, support requests, and feedback

 

5. Cookies and Tracking Technologies

 

We use cookies and similar technologies to:

• Keep you logged in during your session

• Remember your preferences

• Analyze platform usage and performance

• Deliver relevant content and communications

You may control cookie settings through your browser. Note that disabling certain cookies may affect platform functionality.

We may use third-party analytics tools (such as Google Analytics) that collect usage data on our behalf. These providers have their own privacy policies governing their use of your information.

 

6. Sharing Your Information

 

We do not sell your personal information. We may share it in the following circumstances:

• Service Providers — third parties who assist us with payment processing, email delivery, hosting, analytics, customer support, and LMS functionality, under contractual confidentiality obligations.

• Business Clients / Employers — if your organization has purchased access for you, we may share your enrollment status, progress, and completion data with authorized administrators at that organization.

• Legal Requirements — when required by law, court order, or governmental authority.

• Protection of Rights — to protect the rights, property, or safety of ChescoPros, our users, or the public.

• Business Transfers — in connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred as a business asset.

 

7. Data Retention

 

We retain your personal information for as long as necessary to:

• Maintain your account and provide services

• Comply with legal and regulatory obligations

• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it in accordance with our internal retention schedules.

 

8. Your Rights and Choices

 

ChescoPros operates in Pennsylvania, New Jersey, and Delaware. While these states do not currently have a comprehensive consumer privacy statute equivalent to California's CCPA, the following rights and choices are available to all users:

• Access — request a copy of the personal information we hold about you

• Correction — request correction of inaccurate or incomplete data

• Deletion — request deletion of your personal information, subject to certain exceptions (e.g., legal retention obligations)

• Opt-Out of Marketing — unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly

• Data Portability — request your data in a portable format where applicable

 

Applicable State Notices

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Pennsylvania: Pennsylvania's Breach of Personal Information Notification Act requires us to notify affected residents in the event of a data breach involving their personal information. We maintain procedures to comply with this obligation.

New Jersey: New Jersey's Identity Theft Prevention Act requires prompt notification to affected residents and the New Jersey Division of State Police in the event of a security breach involving personal information.

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Delaware: Delaware's Computer Security Breaches law (6 Del. C. § 12B-101 et seq.) requires notification to affected residents and the Delaware Attorney General in the event of a breach of personal information.

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We do not sell your personal information to third parties.

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To exercise any of the rights listed above, contact us at the information provided in Section 11.

 

9. Data Security

 

We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission (TLS/SSL)

• Encrypted storage of sensitive credentials

• Access controls and role-based permissions

• Regular security assessments

No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

 

10. Children's Privacy

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Our services are intended for adults and business professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us.

 

11. Contact Us

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If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

ChescoPros Privacy & Compliance Team Email: privacy@chescopros.com Website: www.chescopros.com

 

12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or a prominent notice on our platform.

Your continued use of our services after any update constitutes your acceptance of the revised policy.